FAQ

Frequently Asked Questions

Answers to the questions we hear most about blueprints, custom apparel, and shipping.

Blueprints & Large Format

How fast can I get my blueprints printed?

During business hours, orders are usually ready in about 30 minutes. Orders placed outside those times will be ready the following business day.

What file format do you need?

PDF only, for the most accurate to-scale print. If you're unsure your file is set up correctly, ask us before ordering — we're happy to take a look.

Can you laminate or scan old prints?

Yes — we can laminate a finished set for job-site durability, or scan an existing print into a digital PDF copy for your records.

What sizes do you print?

Arch B through Arch E, in black ink or full color.

Custom Apparel

How long does an apparel order take?

Typically 5–7 business days. Need it sooner? Ask about rush service.

What's the minimum order size?

24 pieces guarantees standard turnaround. Smaller runs of 6+ pieces are available but may take a bit longer.

Do you charge for design help?

No — free design help is included. If you're not sure where to start, we'll mock up a few options for you at no charge.

What's the difference between DTF, screen printed inks, and embroidery?

DTF (full color) is best for detailed, multi-color designs with no color limits. Screen printed inks are the most cost-effective option for bulk orders with bold, solid colors. Embroidery gives a polished, stitched look — great for hats, polos, and corporate apparel. Not sure which fits your project? Just ask.

Do you offer a fundraiser program?

Yes — reach out and we'll walk you through how it works for your school, team, or organization.

Will you design ANYTHING on apparel?

Yes! Well — with the exception of vulgar, inappropriate images/words/concepts, and copyrighted material. We will print copyrighted or trademarked material if you provide written approval from the appropriate organization. We are a Christian based company and will adhere to those beliefs. We have the right to refuse any design without question.

Shipping

Do I need to write the shipping address on the box before I come in?

No. You’ll enter the return and delivery addresses at our self-serve computer when you arrive. We’ll print the label and put it on your package for you.

Can I see what it will cost before I come in?

Yes — use the shipping estimator on our Shipping page. Enter the destination ZIP code, the package weight and box size, and optionally a value to insure. It’s an estimate only; your exact price is set when we weigh and measure the package at the shop.

Why is my final price different from the estimate?

The estimator only knows the ZIP code, the weight, and the box size you enter. At the counter we weigh the package on our state-certified scale and use the full delivery address, and either one can change the price a little. Carriers also charge more for some deliveries, such as home addresses.

Which carriers do you ship with?

UPS, USPS, and FedEx. After your package is weighed, our self-serve computer shows live prices from each side by side, so you can choose the carrier and delivery speed that fits your budget and your deadline.

I don’t have a box — can you help?

Yes. We sell boxes in multiple sizes along with packing materials, and we seal your package with free tape.

Can I add insurance?

Yes, insurance is optional. Tell us the value of what you’re sending and the price of coverage is shown with your shipping options before you pay. You can also add it to the online estimate to see the cost ahead of time.

How big or heavy can a package be?

Carriers generally accept packages up to 70 pounds, and each has its own limits on size. If yours is large, heavy, or an unusual shape, call us at (970) 249-4418 or stop in and we’ll tell you what’s possible.

Do I need an appointment?

No. Walk in any time we’re open. Our hours are Monday–Thursday 9am–5pm and Friday 9am–1pm, and we’re closed on major holidays.

What’s the VIP shipping program?

It’s built for businesses and frequent shippers who send more than 6 packages a month. Stop in and ask us for details and we’ll walk you through how it works.

Is this the same as your blueprint shipping?

No. The shipping counter is for sending your own packages by UPS, USPS, or FedEx. Shipping of blueprint and large-format print orders is handled separately — see our Blueprints page.

Still have a question?